Your questions answered about the WCE2020 move from Shanghai to Dubai
We hope to be able to answer all your questions about the relocation of WCE2020 from Shanghai to Dubai here. However, please don’t hesitate to contact us if your questions have not been addressed.
What happened to WCE2020 in Shanghai?
Due to the COVID-19 outbreak WCE2020 has been postponed to 11 – 14 September 2020 and relocated to Dubai.
Why has WCE2020 been postponed?
WES puts the health and welfare of participants and the local host community at the forefront of its decision making. The risk assessment regarding the spread of COVID-19 and the travel restrictions that are changing daily led us to take the decision to postpone and to move WCE2020 out of China. We are also aware that the domestic and international restrictions being imposed were impacting the ability of many colleagues from Asia and elsewhere to participate unless the congress was moved out of China.
I am planning to attend WCE2020 in Dubai; can I simply transfer my registration fee from WCE2020 in Shanghai?
Yes. Your registration is automatically transferred.
Can my congress registration fee be refunded?
Yes. If you are unable to join us in September, your registration fee will be refunded less an administrative fee of US$100. Cancellations received after 15 April 2020 will not be fully refunded and are subject to the standard cancellation policy. If you wish to cancel your participation, please email WCE2020-Registration@icsevents.com to request a full refund by 15 April 2020.
Can I transfer my registration to another person?
Yes. A transfer of your registration to another person is permitted by re-accessing the original delegate’s registration (via the confirmation letter you have previously received) and replacing it with the new delegate’s details.
Will I have to resubmit my abstract(s)?
No. We hope that you are still able to present and we offer you the same spot in the scientific programme as before. However, if you would rather withdraw your presentation or if you are not sure whether you will be able to join us in September in Dubai, please email us by 15 April 2020.
Will my hotel room reservation be refunded?
If you have made a hotel room reservation within the official block of the conference partner hotels, which include the Shanghai Marriott Hotel Parkview and Four Points by Sheraton Shanghai Daning, you will receive an email with information on the refund policy. If you have booked outside of our official block, please contact the hotel directly.
Will my airfare be refunded?
Please ask your travel agent/airline and let them know you are cancelling or modifying your booking due to the postponement of WCE2020. The responsibility for airfare bookings and refunds falls outside the scope of WCE2020 and will be dependent on the type of fare booked and travel insurance coverage taken out by you.
If your questions have not been answered above, then please send us an email.
We hope to welcome you all to Dubai in September!